In order to unlock your Captcha authentication (triggered by failed login attempts), go to http://google.com/a/yourdomain.com/UnlockCaptcha. There, you will be able to enter a captcha code once and then your account will no longer require it. As soon as we unlocked it, our troublesome blackberry account installed with no issues!
29 June, 2009
Unlocking Captcha in Google Apps
We recently were having trouble with a Blackberry (on Verizon) and adding a Google Apps account. We were 100% we had the password right, but we kept getting a kickback on authentication. What was the problem? Captcha.
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